Grimaldi General Conditions
DEFINITIONS
Grimaldi Compagnia di Navigazione
SpA acts as Carrier when the vessel performing the transport is owned by
this company and as agents for the Carrier when the vessel is owned by
EuroMed, DeepSea, ACL. Passengers are carried exclusively at the Terms &
Conditions of the Carrier. By purchasing the ticket, the passenger
accepts without any reserve the following Terms & Conditions:
PELIMINARY CONSIDERATIONS
The voyages concerned are
performed by cargo vessels. The itineraries, the departure and arrival
dates, the ports of call and the timetables communicated in any form,
are for information only and are subject to changes and modifications at
any time and without notice, based exclusively on the requirements of
the cargo carried or to be carried. The passenger specifically accepts
that any aforementioned changes and modifications are not covered by any
provision of the ECC Directive 90_314 (and corresponding national laws).
By purchasing the passage ticket the passenger specifically recognises
to have been informed of this limitation and accepts this as an
additional clause to the passage contract between the Carrier and the
passenger. The passenger is aware and accepts that there is no medical
assistance available on board. DEFINITIONS “Carrier” means the Owner of
the vessel that performs the sea transport “Luggage” means hand luggage
owned by the passenger, not registered, or stowed in or on the vehicle
and that contains only personal belongings. “Accompanied vehicle” means
any motorized means of transport (including towed items) for the
carriage of persons, which owner or legal user is the passenger included
on the passage contract. “Athens Convention” means the International
Convention relating the Carriage of Passengers and Baggage by Sea
adopted at Athens on the 13th of December 1974 as modified by the London
Protocol of 19th November 1976... “Codice Italiano di Navigazione” means
the Italian laws ruling all matters concerning sea transport. “Carrier”
means Grimaldi Compagnia di Navigazione SpA, EuroMed, DeepSea, Atlantic
Containter Line, any vessel owned, chartered or operated by these
companies. “ECC Directive 90_314” means the Council Directive 90_314_ECC
on package travel, package holidays and package tours and the
corresponding national laws. “International Convention” means an
international convention applying to any stage of the Passage, such as:
the Athens Convention as modified by the London Protocol of 19th
November 1976; the Convention on Limitation of Liability for Maritime
Claims made in London 1976. “Passage Contract” means the contract
between the Passenger and the Carrier.
POWER OF THE MASTERR
The Master has the right to
proceed without pilot, to tow and assist other vessels under any
circumstance, to deviate from the standard route, to call any port, to
transfer passengers and their luggage onto another vessel for the
continuation of the journey. The Carrier and on his behalf the Master of
the vessel have the right to refuse embarkation to any passenger that by
their exclusive opinion is not in physical or mental conditions to make
the journey or to travel on a cargo vessel. Furthermore the Carrier and
on his behalf the Master have the right to disembark during the journey,
in any port, any passenger that in their exclusive opinion is no longer
in physical or mental conditions to allow the continuation of the
journey or who’s behaviour represents a danger or a serious disturbance
to the other passengers or the crew. Any passenger on board the vessel
is subject to the disciplinary power of the Master for all matters
concerning the safety and the security. The Carrier and the Master have
the right to follow any order or directive given by governments or
authorities of any state or by subjects that act or declare to act on
behalf or with the agreement of such governments or authority or by any
other subject that according to the conditions of the insurance policy
covering war risks can issue such orders or directives. All actions
taken by the carrier and the Master in execution or as a consequence of
such orders or directives shall not be considered contractual non
accomplishments. The disembarkation of passengers and their luggage as a
consequence of such orders or directives discharge the carrier and the
Master from any responsibility for the continuation of the journey or
the repatriation of the passengers.
CARRIAGE BY CARGO VESSEL
The Passenger specifically accepts
the particular conditions of carriage of Passengers on cargo vessels. In
particular the vessel’s itinerary, day of departure and\or arrival, time
of departure and_ or arrival, duration of calls, port of calls, duration
of journey, the vessel are subject to change at any time even without
previous notice for reasons of traffic and_ or freight carried or to be
carried. If the carrier cancels the port of destination of the passenger
once the journey initiated, the Carrier disembarks the passenger at the
nearest port, or at the port of passenger’s choice, without any other
obligations toward the passenger. Issue 02– FF– 28/10/16 2 The passenger
is aware and accepts that service on board is limited: The food served
is the one prepared for the officers and crew and according to their
alimentary needs, habits and taste. Cargo has priority over everything
else. It can happen that cabins are not made up on certain days. Access
to areas other than the accommodation deck can be limited or prohibited
by the Master. Shore leave is subject to approval by local immigration
officials and authorization by the Master.
LIABILITY AND LIMITATIONS
The carrier’s liability in case of
loss of life or personal injury, loss or damage of luggage, passenger
accompanied car, valuables, personal belongings or other proprieties of
the passenger shall in no case exceed the limits imposed by the Italian
Code of Navigation unless an International Convention applies and in
particular the Athens Convention of 13_12_74 as modified by the London
Protocol 19_11_74. Any dispute or litigation between Passenger and
Carrier depending from or in connection with the passage contract,
carriage of luggage and\or accompanied vehicle shall be in the exclusive
jurisdiction of the Court of Naples (Italy) BOOKING With your Freighter
Travel Agent. To confirm a reservation a deposit of 25% of the fare is
required. The balance is due 30 days prior to scheduled sailing. The non
respect of these deadlines allows Grimaldi to cancel the booking.
PASSAGE CONTRACT (ticket)
The passage contract (passenger
ticket) is strictly personal and valid only for the persons, vessel and
date of sailing stated thereon. The ticket is not transferable. The
ticket can be of different nature, on paper, fax, e-mail or digital. The
passenger has to kept the ticket during the entire duration of the
journey, if found on board without will be obliged to pay the double of
the passage fare (§399 of the Italian Code of Navigation). FARES Fares
are expressed in €uro and are confirmed at time of booking. The fare
covers the transport from the port of origin to the port of destination
and includes port charges for passenger. Any costs arising for
immigration formalities, custom clearance of baggage or others and any
costs for transport within the port area or to and from the port are at
passenger’s expense and have to be paid on the spot... Price Revision:
the Carrier has the right to revise upward the price of the Passage
prior to departure to allow for changes in exchange rates, fuel costs,
increase in port dues, taxes, charges or other. Any such price revision
shall take effect as valid amendment to the Passage Contract and any
such increase in price shall be payable by the Passenger prior to
embarkation. No price increase can be imposed within 20 days of the
scheduled departure. If the price increase exceeds 10% of the total
cost, the passenger is entitled to cancel his journey giving written
notice within 48 hours of the notification of the price revision.
GOVERNING RULES
The contract of carriage of
passengers, their luggage and their accompanied vehicle is ruled by the
Italian Code of Navigation (Codice Italiano di Navigazione) and
interpreted according to the Italian law, and by International
Conventions that might apply, in particular the Athens Convention of
12_12_1974 as modified by the London Protocol of 19_11_197 6.
EMBARKATIONN
Dates of departures communicated
in any way are purely indicative. It is therefore necessary, when making
a reservation, to obtain confirmation of the date of departure through
the Travel Agent or the Company’s Offices. A week prior to departure
passengers should again obtain confirmation of sailing date. It is also
advisable, before leaving home, to obtain from the Port Agent the final
details about embarkation (hour, pier of embarkation, etc).
MEALS
Meals are included in the fare.
They are prepared by standard merchant navy cooks and the menus are
those most suited to the crew of the vessel. . Beverages and personal
expenses are not included.
DOCUMENTS - PASSPORT - VISA
Passengers have to be in
possession of valid passport and visa when required. The passport must
have at least a validity of six months on entry into the Country. At the
moment for passengers in transit, even if they stay on board during the
call, Visa is mandatory for the following Nations: Nigeria (Lagos _ West
Africa central line); Gambia (Banjul _ South America line); Liberia
(Monrovia _ South America line). Regarding Gambia and Liberia Visa can
be done on board during the stop in ports. The cost of the Visa has to
be paid on the spot by the passenger directly to local authorities.
Regarding West Africa Central line and South America line the
International certificate against Yellow Fever is compulsory, renewed
every 10 years. Regarding South America Line (disembarkation in
Montevideo) and Euromed Adriatic line (disembarkation in Haifa Ashdod)
passengers must be in possession of valid insurance for driving in those
countries. For the Issue 02– FF– 28/10/16 3 South America the Insurance
must include Mercosur Countries. All passengers travelling on a vessel
calling in Nigeria, Gambia, Liberia need a visa, even if they stay on
board during the call. In some African ports passengers that wish to go
ashore during the call of the vessel might be required to have a visa,
even if officially the country does not require transit visa. Most
non-European citizens require visa for the African and South American
posts. It is the sole passenger’s responsibility to have all
documentation, visa, and vaccinations in order as required by any
authority of ports of call and port of disembarkation. Any information
provided by the Carrier, its staff or agencies is given according to
best knowledge but does in no case engage the Carrier’s liability for
correctness of such information. The Carrier does not assume any
responsibility for such information.
HEALTH AND VACCINATIONS
Passenger are presumed in sound
health, both physically and mentally and suffering from no illness,
complaint or infirmity, and are aware of the fact that cargo vessels do
not carry a physician and do not dispose of infirmary. Passengers to
Brazil and West Africa need an International Certificate of vaccination
against Yellow Fever. The Master has the right to refuse embarkation or
to disembark in any port passengers that in the Master’s exclusive
opinion are not fit to travel on a cargo vessel, that represent danger
or create disturbance to other passengers or crew or that do not have
the required certificates of vaccination.
AGE LIMIT
The age limit to travel on
Grimaldi vessels is 85 years. However any passenger of 79 years of age
and over, at the time of reservation and of embarkation, has to provide
a medical certificate stating that he\she is fit to travel on a cargo
vessel, signed and dated, dated not over 15 days before the estimated
date of departure.
COMPULSORY INSURANCE
All passengers have to be in
posses of insurance coverage accidents, including medical assistance and
repatriation. This insurance must provide coverage from 10 days before
the approximate date of departure up to 10 days after the approximate
date of arrival. The Master can refuse to embark any passenger that
cannot show proof of such insurance coverage.
ACCOMPANIED VEHICLES
Only vehicles licensed as vehicle
for transport of passengers can be accepted as accompanied vehicle. The
fare for accompanied vehicle includes exclusively the transport on board
from the port of origin to the port of destination. It is the
Passenger’s liability to be in possess of all documentation required for
the disembarkation of the vehicle at the port of destination. The
Carrier declines any liability for difficulties arising from lack of, or
faulty documentation. Any cost, foreseen or not, arising for embarkation
and\or disembarking the vehicle, for custom duties, import licence,
handling fees, demurrage and others are at the passenger’s account. In
ports where stevedoring is compulsory also for passenger accompanied
vehicles, such costs have to be paid by the passenger.
In ports where the assistance of a local custom agent or broker or
other type of agent is required, the costs involved have to be paid by
the passenger. All these costs have to be paid on the spot. Accompanied
vehicles are carried at the General Conditions of cargo (used cars),
which exclude any liability of the Carrier for whatever damage to the
vehicle. The Carrier declines any liability for goods or items kept in
the vehicle during the crossing as well as any damage caused by burglary
or similar acts. The Carrier does not accept any liability for the risk
of transport by sea. The Carrier does not provide any insurance coverage
except for his own liability. We recommend covering all risk of
transport by sea and others for the period the vehicle remains on board
our vessel with an adequate insurance policy, Vehicles can contain only
passenger’s own luggage and personal belongings. In particular it cannot
contain any dangerous or hazardous goods or goods meant for commercial
purposes.
It is forbidden to leave any baggage on top of the vehicle during the
journey
Commercial vehicles, vehicles
exceeding 8,50 meter in length, 2,40 meter in width, 3,40 meters in
height, and vehicles containing goods meant for commercial purposes
cannot be accepted as passenger accompanied vehicle and have to be
shipped as cargo.
If the actual measurements of the vehicle (over all) exceed those given
at time of booking, the client will be charge twice the difference in
fare, payable before embarkation if the fact is discovered at the port
of departure, or before disembarkation if the fact is discovered when
the vehicle is already on board the vessel If the passenger is not the
owner of the vehicle, it cannot be accepted as passenger accompanied
vehicle, but has to be shipped as cargo.
LUGGAGE
Passengers are allowed to take
only personal belongings (garments) up to a maximum of 100 kg per
person. Luggage cannot contain commercial goods. No dangerous or
hazardous goods are allowed on board (the list of dangerous or hazardous
goods includes, but is not limited to: arms, explosives and illegal
drugs). Excess baggage and baggage other than personal belongings have
to be shipped as freight and are charged for accordingly. The liability
of the Carrier for luggage can in no case exceed the limits imposed by
the Italian Codice della Navigazione or by the applicable International
Conventions, and always within the limit of 100 kg per person of non
registered luggage, including any item stowed inside or on top of the
accompanied vehicle. The Carrier declines any liability for loss, damage
or theft of jewellery, money, documents, manuscripts, electronic
equipment or valuables in whatever place of the vessel they are kept.
The Carrier does not accept any liability for luggage including objects
others than personal belongings. Issue 02– FF– 28/10/16 4
PETS
No pets and animals can be
accepted on board our vessels.
CURRENCY
Currency on board the Italian
flag vessels is the €uro. Cheques, traveller’s cheques, credit cards and
other means of payment other than cash cannot be accepted.
SAFETY AND SECURITY
All persons when boarding the
vessel are subject to control and search. All items carried by persons
boarding the vessel will be controlled.
ON BOARD DISCIPLINE
The passenger has to strictly
observe the discipline on board and to conform to the rules in force for
the sea transport and in particular those concerning the security and
safety of navigation. Smoking inside the vessel is forbidden. The crew
is obliged by law to enforce the non smoking law and to report any
infraction to the competent authorities. (law n° 3 of 16_1_1003 and
application agreement of 16_1_2_2004). The non observance of a legal
order or rule or order given by an authority competent in security and
safety maters is punished according to the civil and penal laws in
force. In conformity with the antiterrorist measures in force (ISPS) a
passenger can be at any moment subject to luggage search or personal
identity control by an officer of the vessel. The passenger is required
to observe safety rules and restrictions at ports of call, which will be
illustrated by the officers of the ship and Grimaldi port agents and
local port authorities
ALCOHOLIC BEVERAGES AND TOBACCO
Alcoholic beverages should be
consumed with moderation. The Master is authorized to limit the sales of
alcoholic beverages. It is forbidden to bring on board alcoholic
beverages purchased ashore. The quantity of cigarettes, purchased ashore
to bring on board cannot exceed 10 packets (200 cigarettes) or
equivalent in cigars or tobacco.
CHANGE OF RESERVATION
Any modification of the
reservation is subject to a fee of € 50
TERMINATION OF CONTRACT BY THE
PASSENGER
Cancellations must be received in
writing by Naples head office. Cancellation fees apply as follows:
_ up to 60 days prior to sailing:
10% of the total fare (passengers and vehicle)
_ from 59 to 30 days prior to sailing: 25% of the total fare
(passengers and vehicle)
_ from 29 to 15 days prior to sailing: 50% of the total fare
(passengers and vehicle)
_ from 14 to 7 days prior to sailing: 75% of the total fare (passengers
and vehicle)
_ from 6 days prior to sailing or no_show: 100% of the total fare
(passengers and vehicle)
Cancellations received by
Grimaldi Naples office after 19.00 hours Italian time are considered as
received the next day. Cancellations received after 19.00 noon on Friday
are considered as received on the following Monday. Italian or local
public holidays are considered as Sunday. No refund is granted for
missed embarkation due to refusal by authority or due to missing or
insufficient personal documentation or vehicle documentation
TERMINATION OF CONTRACT BY THE
CARRIER
The Carrier is entitled to cancel
at any time any voyage or port of call without any obligation other than
to refund the moneys paid by the passenger.
OPEN RETURN TICKETS
No ticket can be sold without
reservation or with open sailing date.
GRATUITIES
Gratuities are left to the
appreciation of the passenger for the service received on board. CLAIMS
If the Passenger is of the opinion that the Carrier, any Performing
Contractor or any of their servants or agents have failed to perform
properly the service, the Passenger shall immediately inform an official
of the Carrier or the Performing Contractor as appropriate of such
complaint; and notify the Carrier in writing. For U.K. passengers only:
Grimaldi is a member of P.S.A. and bonded accordingly. Issue 02– FF–
28/10/16 5
SHIPPING INFORMATION FOR MOBILE
HOME/ VEHICLES
Shippers are to ensure that the
above is organised prior to delivery to GLT and are advised to use only
competent cleaning companies ( E.g. : EFTCO - see their website for
certificate/terms and conditions).
A. SHIPPING INFORMATION
Motorhomes and Caravans must correspond to the following criteria in
order to be accepted for loading on board a Grimaldi Group Vessel.
1) Mobile home/campers must be in fully drivable/towable condition;
hence brakes/steering/suspension/gearbox etc. have to be in good working
condition.
2) If necessary, Mobile homes/campers must include an 'Operation Manual'
which shows how to start, drive/stop them.
3) Mobile homes/campers cannot contain any hazardous/flammable goods and
any other prohibited items listed below as follows : • Weapons &
ammunitions • Drugs & medicine • Perishable goods, plants, any food,
spices, etc. • Flammable and hazardous substances such as alcohol, gas
bottles-canisters-tanks etc • fuels and lubricants • No oil canisters
4) Motor home/Campers cannot contain gas bottles/canisters/tanks. If
present, they must be removed. For those mobile homes/campers whose gas
bottles/canisters/tanks cannot be removed, then the Shipper must provide
a gas free certificate to certify that the LEL/O2/LFL levels are in
accordance with those allowed and considered non-hazardous cargo. Such
certificate must be released by a Licensed and Competent Cleaning Survey
Company and the relevant inspection must be performed on terminal after
delivery. Shipper to coordinate with Local Agency.
5) If it is not possible to have the gas free inspection on terminal ,
then Shipper should coordinate with Local agency to use a Licensed
authorized Cleaning Survey Company where Shipper can go to get his
vehicle cleaned /checked and approved; further the certificate provided
by this external Survey Company can be considered valid provided that
between the time of the gas free survey and delivery of the vehicle to
Grimaldi terminal we have 24 hrs or max 48 hrs depending on the distance
from the terminal etc . If such certificate cannot be provided and/or
the gas gree certificate is dated 24/48 hours before the delivery date
of the relevant vehicle on terminal than the relevant mobile homes must
be rejected for loading on board. Owner’s are allowed to leave a brand
new (never used) gas bottle inside provided that the sealing on the gas
bottle nozzle still intact and they can supply a copy of the invoice of
purchase.
6) Mobile homes and all its compartments must be accessible/unlocked at
all times as they will be submitted to an inspection prior loading by
Grimaldi surveyors to make sure that the mobile homes are in compliance
with our instructions (see point 3). Should surveyors detect any of the
prohibited items listed in point 3) then the mobile home will not be
accepted for loading on board until rectified (the removal of all the
prohibited items on Shipper account).
7) The survey costs as well the inspection cost needed to issue the gas
free certificate are on Shipper/Customer account.
8) Any personal effects inside the mobile home travel at the risk and
under liability of the Shipper who needs to be aware that such
goods/personal effect can be submitted to an inspection on quantity ,
type/nature and condition by local authorities (such as Custom, Police,
Environment) at port of loading, at port of discharge and/or at any
transit port.
B. SECURING OF THE MOBILE HOME
ON BOARD DURING NAVIGATION
Issue 02– FF– 28/10/16 6 1)
For the mobile homes/campers shipped as cargo under b lading, they
could be locked by our surveyors/crew as preventive measures. All the
keys during navigation will remain in the custody of the Chief Officer
until the port of discharge. In this respect, all the keys for all the
compartments have to be present/available and handed over to the Chief
Officer for security reasons. 2) For the mobile home accompanying
passengers travelling on same vessel hence covered under passengers
ticket, the passengers are allowed to lock their mobile home/campers
themselves and keep the keys in their custody but only after they have
been inspected by our surveyors to make sure that they do not contain
any prohibited items (see above point 3-5). Further the keys must be
available at any time in case during navigation one needs to access at
the vehicle, and or in case the vehicle must be shifted. Agency to agree
with the passenger and Grimaldi surveyors date and time of the survey of
the mobile home/camper. The survey could be performed on the terminal at
the same day of loading on place of rest and/or on board in the presence
of the accompanying passenger. After the survey has been performed and
the vehicle has been approved for loading, the passengers can lock their
mobile home/camper and keep the keys in their custody until port of
discharge. In case it might be required to shift their vehicle to
another area on board, the chief officer will request them to do so
hence they can perform the unlocking/shifting/relocking themselves.
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